Pega Developer

Must have:
 Minimum of 4+ years of hands-on experience working on Pega upgrade projects, demonstrating a deep understanding of the migration process and potential challenges.
Proven ability to perform post-deployment validation tasks for Pega applications, including RAP import, agent/listener/queue processor verification, and basic functional checks.
Experience in troubleshooting and resolving issues related to Pega applications, particularly in the context of upgrades and migrations.
Basic understanding of cloud environments, preferably Google Cloud Platform (GCP). Familiarity with cloud deployment concepts and monitoring tools is a plus.
Strong analytical and problem-solving skills with a proactive approach to identifying and resolving potential issues.
Excellent communication and collaboration skills, with the ability to effectively interact with technical and non-technical stakeholders.
Experience with monitoring tools (e.g., Splunk, Prometheus, Grafana) is desirable.
Familiarity with SRE principles and practices is a plus.
Preferred Skills:
 Understanding of Production Engineering/ SRE
Experience on 24/7 services support.
Experience with scripting languages (e.g., Python, Shell scripting) for automation.
Knowledge of CI/CD pipelines and tools.
Key Responsibilities:
 Pega Upgrade and Migration Support: Lead and support the SRE aspects of Pega upgrade projects, ensuring successful transitions and minimal disruption. This includes hands-on involvement in post-deployment validation and troubleshooting.
Post-Deployment Validation (Pega Focus):
 Verify the application's accessibility, Execute the import of RAP (Ruleset Archive Package) files, including frameworks, rules, and ruleset migrations, ensuring data integrity and successful deployment.
Experience on validating operational status of critical Pega components such as Agents, Listeners, and Queue Processors post-migration, ensuring they are running as expected.
Able to conduct basic application sanity checks, assessing the responsiveness of key functionalities and UI elements (e.g., button clicks) and validate the end-to-end functionality of critical business processes.
Specifically focus on verifying the proper functioning of email listeners and the successful creation of cases post-upgrade, proactively identifying, and resolving potential issues.
Proactive Monitoring and Alerting: Implement and maintain robust monitoring and alerting solutions for our Pega platforms to proactively identify and address potential issues before they impact production.
Incident Response and Resolution: Participate in incident response activities, providing technical expertise to diagnose and resolve issues related to the Pega platform.
Automation and Efficiency: Identify opportunities to automate repetitive tasks and improve the efficiency of our Pega deployment and operational processes.
Runbook Adherence and Contribution: Utilize and contribute to the development and maintenance of runbooks and standard operating procedures for Pega platform management and migrations (leveraging documentation from IKP SIT/GCP SB setup).
Sanity Check Documentation: Create and maintain comprehensive sanity check documentation to guide post-deployment validation activities.