职位&公司对比

职位详情

• 深圳
• 本科
• 在校/应届

• 英语
• 双休
• 签证

Responsibility： 1. Manage all day to day activities (administrative and functional) conducted at the Visa Application Centre (VAC) which involves: 管理签证申请中心(bossVAC)的日常活动(行政和职能)，包括但不限于 - Document scrutiny & verification for visa processing 签证处理的文件审查和核实 - Maintaining & recording all application data in a timely and accurate manner 及时准确地维护和记录所有申请数据 - Handling cash & bank relkanzhunated transactions if assigned 处理现金及银行相关事务 - Ensuring Overall Security of the VAC (Physical & Data) 确保VAC的整体安全(现场及数据) - Ensuring all administration & logistics of passport delivery to consulate / applicant / logistics company etc. 确保护照递送至领事馆/申请人/物流公司等的所有行政和物流工作 2. Conduct regular Audits for all processes & implement all new process rollouts or changes. 对所有流程进行定期审核，对新BOSS直聘规流程进行宣传与实施 3. Ensure delivery of Value - Added Services options and achievement of the VAS targets for the VAC. 确保为客户提供增值服务选项，并达到VAC的增值服务业绩要求 4. Maintain adherence to the Service Level Agreements 's for all processes and ensure adherence to Standard Operating Procedures, manuals etc. witho来自BOSS直聘ut any deviation. 确保所有流程合法合规，符合操作程序、手册等的要求 5. Maintain & improve level of customer & mission satisfaction by enhancing procekanzhundures and continuously innovating methods to increase productivity and cost effectiveness. 通过改进流程和不断创新来提高生产力及效率，保持和提高客户和任务的满意度 6. Ensure that the Teams are mentored & work towards adherence of all SOP ' s / processes , required to be complied with , from an Organizational & ISO perspective. 确保团队的操作以及目标符合组织以及SOP流程的规范 7. Liaise with various support functions to handle team related queries. 与各支持部门联系，处理团队相关问题 Requirements: 1.本科及以上学历 2.良好的英语能力，会意大利语和德语者优先 3.有客服/服务行业背景优先 4.具备一定的客户服务意识 5.具备简单计算机基础知识 6.良好的人际沟通能力 7.认真负责、吃苦耐劳